Terms of Use

Terms of Use
The subscription plans can be used for calls made using “direct VoIP” only (using your WiFi or 3G connections). Calls made using “callback” feature will not be cover by the plan. SIPVOX plan gives you 1000 minutes, to call countries specified in details of certain offer (except excluded prefixes*). Your plan is valid during 30 days. Unused minutes won’t be transferred to next accounting period.
All offers are subject to our Fair Usage Policy. This Fair Usage Policy is effective immediately. We reserve the right to change this Fair Usage Policy at any time. Changes shall become effective immediately after publication of the revised version on www.sipvox.com. We also reserve the right to withdraw all offers at any time.
You can’t cancel your subscription anytime, but remember: as set out in the terms and conditions of the service, we will not issue any pro-rated refunds if you choose to cancel the subscription service before the end of the contracted subscription date.
In the event that there is any suspicion that there is, any fraudulent activity or misuse of your subscription, we reserve the right to terminate your subscription with immediate effect and without a refund.

FAIR USAGE POLICY:
SIPVOX wants to offer the best calling plans, at the lowest possible price. This Fair Usage Policy (FUP) is designed to prevent fraud and abuse of our subscriptions by a small number of users.
SIPVOX’s subscriptions are for individual use only (personal or business communications) in accordance with our Terms of Use and this FUP (“Legitimate Use”). The following is a list of practices that would not be considered Legitimate Use:
using subscriptions for telemarketing or call centre purposes,
re-selling subscription minutes,
sharing subscriptions between users (e.g. via a PBX, call centre, computer or any other means),
calling numbers (whether singly, sequentially or automatically) to generate income for yourself or others as a result of placing the call, other than for your individual business communications,
unusual calling patterns inconsistent with normal, individual subscription use (for example, regular calls of short duration or calls to multiple numbers in a short period of time).
Other practices may be relevant in determining Legitimate Use and we reserve the right to take any unlawful, prohibited, abnormal or unusual activity into account in making its determination. SIPVOX may at its option, terminate its relationship with you, or may suspend your subscription immediately if it determines you are using your subscription contrary to this SIPVOX’s FUP or Terms of Use. Where reasonable, we will provide you with notice of improper usage before suspension or termination of your subscription and, if appropriate, we can offer you an alternative subscription.
*Excluded prefixes:
special numbers
Chile Easter-Islands
France-Globstar
Canada-Northwestel
Israel-Palestine
USA-Directory Assistance

New Plan for India:
Plan costs $10 and gives you 1250min to call India.
Your plan is valid during 30days and is charged per minute.
* Please be aware if you have “Southeast Asia” plan and you want to buy India plan also- minutes from Southeast Asia plan will be used up first while calling India.

Last modified date: 1st April 2015